We are COVID-19 secure

Fully COVID-19 compliant

Vaccinated Staff

Excellent
4.9/5

4.9 based on 1,500+ reviews

COVID-19

Face coverings, social distancing and full PPE for clinicians will remain in place at our clinic for the foreseeable future. This is because some of our patients are highly vulnerable, and we need to ensure that the clinic remains safe for everyone.

Thank you so much for being understanding.

Irina, Alan and Phil

Infection control measures

We are taking every possible precaution to keep you and our staff safe. 

PPE

Practitioners wear personal Protective Equipment (PPE). This includes a face mask, gloves, an apron and eye protection (for aerosol-generating procedures).

Hygiene

You will be asked to disinfect your hands on arrival and will be provided with a face mask to wear throughout the consultation (unless you have a legal exemption).

Disinfection

Extra time is allowed between appointments for thorough disinfection and ventilation.

No linen

All linen has been removed to reduce the risk of the spread of infection.

Arrival procedure

When you arrive, please wait outside, and we will come out and invite you in when we have completed the disinfection process. Would you please wear loose, comfortable clothing as you may need to undress to your undergarments for some treatments? Some people choose to wear sports or swimming style underwear to feel more comfortable.

Telehealth

For patients who cannot attend in person, we offer telehealth (virtual) appointments during which we will teach you simple self-treatment techniques to manage your symptoms. Please get in touch with us if this is something you are interested in.

Online payments

To reduce the need to handle cash or cards, we use an online payment system. Please have a valid card stored on your account with us. We will charge the appointment fee to that card upon your attendance. Thank you for being understanding.

Pre-screening

We are pre-screening all patients before every appointment. Those patients who have COVID-19 symptoms, or have been in contact with someone positive for COVID-19, or need to self-isolate will be asked to postpone their appointment.

Clean hygienic interior

We have made changes to the clinic interior to make cleaning and disinfection easier. 

Helpful Videos

Please take a moment to watch these videos on correct hand disinfection procedures and the correct use of face masks.

How to correctly wear a surgical mask

We will provide you with a surgical mask. Would you please watch this video to learn how to correctly put on, take off and dispose of the mask?

How to disinfect hands with alcohol gel

When you arrive, we will ask you to disinfect your hands with alcohol-based gel.

How to wash hands with soap and water

Alternatively, you may wash your hands with soap and water.

Book An Appointment

Our easy-to-use online appointment system is available 24/7:

Osteopathy | Acupuncture | Hypnosis